Shipping policy

At Mère et Fille, we want your experience with us to be as smooth and joyful as possible—from the moment you place your order to the time your package arrives at your door.

Shipping

We ship all orders within 1–2 business days via USPS. Standard shipping is a flat $5, and any order over $50 ships free!

Most deliveries arrive within 3–5 business days, and expedited options are available at checkout.

Order Issues

We put a lot of care into packing your order, but if something isn’t right—whether it arrives defective, damaged, or incorrect—please reach out to us within 5 business days. Just send us your order details and a few photos of the issue, and we’ll review it right away. Our goal is always to make it right for you.

Returns

Because our products are made for personal care, we cannot accept returns once an order has shipped. All sales are final. This policy helps us ensure that every product you receive is brand new, fresh, and made just for you.